Terms & Conditions

The Car Cleaning Company is the Ribble Valley’s leading vehicle enhancement and valeting specialist. Our results speak volumes, all we ask in return is that you respect our policies, terms of business and our staff. In return, we will always deliver what we promise!

The Car Cleaning Company is a mobile service at your workplace or doorstep. We require a safe place to plug our extension lead in to gain power. Due to insurance purposes, as well as staff and vehicle safety The Car Cleaning Company will NOT commence work on any vehicle that is on the main road, heavily used road, or small and tight road. We also cannot work in pay and display car parks.

If your home address or the location you wish for the work to be carried out in has any of the above issues, please contact us first.

Within 48 hours of booking, The Car Cleaning Company will gladly alter your booking to another nominated person, providing the address or location meets all other terms and conditions.

The Car Cleaning Company can not control acts of traffic, acts of God or acts of others. If The Car Cleaning Company has to cancel or rearrange your booking due to an unfortunate incident, it will be within 14 days of the original booking.

Any bookings made under a current offer shall be honoured should any of the above affect the booking. Bookings made prior to any offer will not be eligible to a current offer unless specified by a member of staff prior to the booking date.

If your interior is heavily soiled with mud, pet hair, mould, vomit or blood, additional charges WILL apply. We advise if you have any of the above to send a few select pictures before booking so that we can provide a fair estimate. If not, the price will be negotiated upon the day before any work commences.

Upon every booking we recommend that you read these terms and conditions, with doing so you agree to our terms of business. Any bookings that are made but then affected by any of the above may result in full booking charges being payable. A missed booking is a missed wage, we will not fall victim to a loss in time or pay under any circumstances.

Maintenance Scheme

The Car Cleaning Company will only honour maintenance booked monthly. Anything over a month isn’t maintenance to us.

If you have had a busy month and been off roading, hiking, had a child be sick or an extremely unfortune accident in your car, its not a problem!

Just please contact us and let us know the issue before our agreed meet. As more time on your car we didn’t expect can cause us to be late for our next client, become unreliable and diminish the good and honest name we have built over the years.

Failure to do so could result in added charges.